Shipping Policy

Shipping Policy – Shipping Types We offer two types of shipping.

Standard shipping – via Israel Post, registered package with tracking number

Fast delivery – via Cheeta home delivery

Shipping cost: Standard shipping (up to 2 kg): 30 NIS

Express delivery with courier (Cheetah): 35 ₪

Free shipping on purchases over 150 NIS

(For standard delivery only)Delivery times

Standard delivery (Israel Post): 3–14 business days

Fast delivery (Cheetah): Up to 3 business days from the time of shipment

The order is packaged and shipped within 2–3 business days of receiving payment.

Tracking number

After sending your order, you will receive a tracking number via WhatsApp or email depending on the shipping method.

Shipping areas

We ship all over Israel.

Currently no international deliveries

If the delivery is outside of Cheetah's service range - we will contact you to arrange an alternative.

Self-pickup

Self-pickup can be arranged in advance via WhatsApp – depending on the availability of Emmanuel and the QueenEm team.

Additional notes

Customers who do not collect the package on time and wish to have it re-sent will be charged additional shipping costs, problems, delays or returns, we are always happy to help. Contact us on WhatsApp or via the contact form on the website